What LOZIA collects, why, and where it is kept.
When you place an order we collect your name, email address, phone number and delivery address. If you write to us we keep your message and email address.
Shopping does not require an account. Accounts are currently used only by LOZIA staff to manage the shop.
We keep a record of what you ordered, the prices charged, delivery details and the status of your order so we can fulfil it and answer questions later.
Payment is by bank transfer. We do not collect or store card numbers. We record whether a payment has been submitted, verified or rejected.
If you upload a payment receipt it is stored privately and can only be opened by authorised LOZIA staff reviewing your payment.
Your delivery details are used to prepare and send your order and to contact you about it.
Your shopping bag is kept in your browser's local storage so it is still there when you return. Only you have access to it and can clear it out anytime
Questions about your information can be sent to the us using the details on the Contact page.